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Design-worthy CRM for Studio Piet Boon
Studio Piet Boon is a global design studio for exterior,interior and product design. For each client, they put together the right balance of functionality, aesthetics and individuality to create an authentic and timeless design. From a single bathroom to entire villas, office buildings and hotels.
360-degree Customer view
Studio Piet Boon was looking for a way to centralize their data and create a 360-degree customer view. Data was locked up in different systems and it was difficult to map the complete customer journey. In Endeavour, they found a good partner to implement HubSpot.
Fragmented data made it difficult to spot opportunities.
.jpg?width=1416&height=764&name=Image%20(2).jpg)
The result
One complete customer view
15 years of customer data bundled in HubSpot, ready for data-driven segmentation.
Smarter appointment scheduling
Meeting planners replace time-consuming mail traffic and streamline appointments.
Faster reporting
Dashboards automatically populate with data on contacts, businesses, deals and real estate properties.
Seamless integration with Exact Globe
Quotes and invoices are automatically created at the right time.
.jpg?width=1416&height=764&name=Image%20(3).jpg)
The approach
We began with a data cleansing process so that all customer data was cleaned up and centrally available in HubSpot. As a result, Studio Piet Boon can now easily create customer profiles and make strategic choices based on reliable data.
With automatic dashboards, reporting became a lot more efficient. Instead of separate lists and manual updates, HubSpot now provides real-time visibility into contacts, deals and real estate projects.
We also implemented a meeting scheduler to streamline scheduling appointments at the Flagship Stores and marketing automation to automatically send relevant content to the right audience. This saves time and ensures consistent communication.
ready for the future
Studio Piet Boon now has a solid foundation for developing and optimizing their marketing and sales efforts. The teams now have much richer information as input for their campaigns. In addition, it becomes easier to identify potential cross-sells and investigate purchase behavior. Studio Piet Boon is ready for the future!
Seamless collaboration between marketing and sales for Studio Piet Boon
Also need for a fresh CRM?
grip
